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Topic Content:
- Duties of a Receptionist
- Procedure for Receiving Calls
What are the Duties of a Receptionist?
Below are the duties of a receptionist in an organisation:
- The receptionist is in charge of receiving visitors to the organisation and also directing them promptly to different departments and officers, within the organisation.
- A receptionist controls the telephone switchboard, and directs calls to different officers, in the organisation.
- It is the duty of the receptionist to ensure that all visitors, whether on appointment or first-time visitors, are comfortable while they are in the receptionist room.
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