Documents Handled by the Receptionist

There are a number of documents handled by a receptionist, including a visitors register, telephone message pad, appointment register, business cards, visitors request form, telephone directory, etc.

Let’s discuss some of these documents;

1. Visitors Book or Visitors Register:

The visitor’s book, which is also called the visitor’s register, is the most important of all documents handled by the receptionist. It is used for recording the details of all visitors to the organisation. It contains the visitor’s name, time of arrival, time of departure, the purpose of the visit, date, and signature.