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JSS2: BUSINESS STUDIES – 1ST TERM

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  1. Reception Office | Week 1
    8Topics
    |
    1 Quiz
  2. Office Correspondence | Week 2
    5Topics
    |
    1 Quiz
  3. Office Documents | Week 3
    2Topics
    |
    1 Quiz
  4. Trade | Week 4
    2Topics
  5. Aids to Trade | Week 5
    3Topics
    |
    1 Quiz
  6. Market | Week 6
    4Topics
    |
    1 Quiz
  7. Buying and Selling | Week 7
    5Topics
    |
    1 Quiz
  8. Distribution I | Week 8
    4Topics
    |
    1 Quiz
  9. Distribution II | Week 9
    5Topics
    |
    1 Quiz
Lesson Progress
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A good receptionist should possess the following qualities;

  • A receptionist should be polite especially to visitors.
  • A receptionist should have a good command of English language, and be able to express his or herself fluently.
  • A receptionist should have a pleasant personality, both on the phone, and when receiving vistors to an organization.
  • A receptionist should always be neatly and smartly dressed.
  • A receptionist should be one of the first people to resume work in an organisation. Punctuality is a very important quality of a receptionist.
  • A receptionist should have knowledge of the activities of the organisation, in order to point visitors in the right direction, or give accurate information.
  • A receptionist should be able to work under pressure. This is true for big organisations that can get very busy.
  •  A receptionist should be dependable to be trusted by the management of the organization.

Qualities of a Receptionist
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