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JSS2: BUSINESS STUDIES – 2ND TERM

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  1. Bank Services | Week 1
    8 Topics
    |
    1 Quiz
  2. Insurance | Week 2
    7 Topics
    |
    1 Quiz
  3. Personal Qualities of an Entrepreneur | Week 3
    1 Topic
    |
    1 Quiz
  4. Business Opportunities | Week 4
    2 Topics
    |
    1 Quiz
  5. Consumer Rights and Responsibilities | Week 5
    2 Topics
    |
    1 Quiz
  6. Shopping Tips | Week 6
    4 Topics
    |
    1 Quiz
  7. Bookkeeping Ethics I | Week 7
    2 Topics
  8. Bookkeeping Ethics II | Week 8
    2 Topics
    |
    1 Quiz
  9. Ledger Entries | Week 9
    3 Topics
    |
    1 Quiz
  10. Petty Cash Book | Week 10
    7 Topics
    |
    1 Quiz



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Topic Content:

  • Definition of Consumer
  • Meaning of Consumerism
  • 8 Universal Rights of a Consumer
Consumer

Who is a Consumer?

A consumer is a person who buys goods or services to be used for himself/herself. He or she is the end-user of any product.

Consumer rights refer to principles of freedom that every consumer of a particular product is entitled to.

Meaning of Consumerism:

The term “Consumerism” is used to refer to the consumerist movement, consumer protection, or consumer activism, which seeks to protect and inform consumers by requiring such practices as honest packaging and advertising, product guarantees, and improved safety standards.

8 Universal Rights of a Consumer:

Today consumers face various problems on account of competition in the market, misleading advertisements, availability of inferior goods and services, etc.

The eight rights can be described in the following terms:

 

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