Netiquette is a combination of the words network and etiquette and is defined as a set of rules for acceptable online behaviour.
Some rules to be followed when sending e-mails include;
(i) Do not type your document in ALL CAPS – this is referred to as ‘shouting’ in email language. It can be seen as offensive by some recipients.
(ii) You can emphasize words by using the underscore or asterisks before and after the word.
(iii) Ensure that your spelling is accurate
(iv) Do not send a ‘flame’ to anyone. A flame is an offensive and insulting message.
(v) You can use abbreviations to make your message brief and to save time typing.