Topic Content:
- Steps to Lodging a Complaint
A complaint is usually lodged by the consumer as a result of dissatisfaction arising from the product bought from the organization or services rendered by them.
When a customer is not happy with a product or service for reasons ranging from a defective product, expired product, rude service, lack of a discount as advertised etc., there are steps he or she can take to lodge an effective complaint:
1. Lodge your Complaint Immediately:
This is ideal if you are still in the store where you bought the product or received the service and is usually a face-to-face verbal complaint.
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