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JSS3: BUSINESS STUDIES - 2ND TERM

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  1. Setting Simple Business Goals | Week 1
    3 Topics
    |
    1 Quiz
  2. Simple Single Business Plan | Week 2
    2 Topics
    |
    1 Quiz
  3. Consumer Protection Agencies | Week 3
    8 Topics
    |
    1 Quiz
  4. How to make Complaints | Week 4
    3 Topics
    |
    1 Quiz
  5. Reasons and Procedures for Banning and Restricting Chemicals not Suitable for Use | Week 5
    4 Topics
    |
    1 Quiz
  6. How to Seek Redress | Week 6
    3 Topics
    |
    1 Quiz
  7. Personal Finance | Week 7
    7 Topics
    |
    1 Quiz
  8. Trial Balance | Week 8
    3 Topics
    |
    1 Quiz
  9. Trading, Profit and Loss | Week 9
    2 Topics
    |
    1 Quiz
  10. Balance Sheet | Week 10
    1 Topic
    |
    1 Quiz
  11. Business Letters | Week 11
    2 Topics
    |
    1 Quiz
  12. Simple Tabulation - Table Creation | Week 12
    4 Topics
    |
    1 Quiz
  13. Manuscript Abbreviations and Erasing Technique | Week 13
    3 Topics
    |
    1 Quiz



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The benefits of resolving a complaint or seeking redress are as follows;

  • Seeking redress provides an avenue for customers’ complaints to be heard and attended to when they are dissatisfied with goods bought or services rendered.
  • It provides an avenue for service providers, companies and suppliers to redeem their battered image.
  • Seeking redress has the benefit of preventing customers from being short-changed by companies and suppliers alike.
  • It provides an avenue for customers to get items purchased.
  • To promote a better understanding between the service providers and customers so that peace and harmony can reign between both parties.
  • More time is spent on productivity and the growth of the company, than spending time and resources on complaints that may drag on for too long.

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