Lesson Progress
0% Complete

The following conflict management and resolution techniques can be applied to solve, manage or resolve conflicts in the society

1. Compromise: This is an agreement between the two parties involved in a conflict, through negotiation, in order to settle differences. They let go of their grievances by agreeing to the demands of each other

2. Mediation: This is a situation where a third party is invited to resolve and settle disputes and conflicts. The third party is known as the mediator who appeals to the parties for the resolution of conflict.

3. Arbitration: This is the use of a judge as the 3rd party to decide or resolve whatever disagreement or conflict that exists between people, in order to come to a resolution.

3. Litigation/ Court Rulings: This is like arbitration but here the conflict or disagreement is taken to the court of law for due process, and the decision here is final. 

4. Enquiry: A panel can be set to look into the causes of the conflicts and make appropriate recommendations against future occurrences.

5. Dialogue: Dialogue is a conversation carried on between two or more people. Dialogue is extremely important when it comes to solving conflict. For there to be dialogue, participants must commit to speaking, listening, reflecting and questioning, so as to come to a mutual understanding that leads to conflict resolution.

Responses

Your email address will not be published. Required fields are marked *

error: Alert: Content selection is disabled!!