Back to Course

SS2: GOVERNMENT - 1ST TERM

0% Complete
0/0 Steps
  1. Electoral Process | Week 1
    5 Topics
    |
    1 Quiz
  2. Types of Electoral Process | Week 2
    5 Topics
    |
    1 Quiz
  3. Electoral Process Continues - Proportional, Representation, Repeated Ballot, Direct and Indirect Elections | Week 3
    5 Topics
    |
    1 Quiz
  4. Ballot Systems | Types of Voting | Week 4
    3 Topics
    |
    1 Quiz
  5. Organization of Election | Week 5
    4 Topics
    |
    1 Quiz
  6. Electoral Commission and Electoral Officers | Week 6
    4 Topics
    |
    1 Quiz
  7. Public Opinion and Mass Media | Week 7
    6 Topics
    |
    1 Quiz
  8. Civil Service | Week 8
    6 Topics
  9. Personnel Administration in the Civil Service | Week 9
    5 Topics
    |
    1 Quiz
  10. Public Corporation | Week 10
    9 Topics
  11. Commercialization, Privatization and Deregulation of Public Corporations | Week 11
    4 Topics
    |
    1 Quiz



  • Do you like this content?

  • Follow us

Lesson Progress
0% Complete
Ombudsman/Public Complaint Commission

The public complaints commission or the ombudsman is an institution established by the federal government to investigate and examine complaints of injustice, corruption, unfair treatment and abuse by public officers against citizens.

It was first introduced in Sweden in 1809. It was established in Nigeria in October 1975 by the military administration of General Murtala Mohammed.

Functions/Importance of Public Complaint Commission:

1. The body entertains grievances and complaints of citizens against the public servants.

2. It ensures that public officers discharge their duties faithfully and in line with the laid down rules of the commission.

3. See to the arrest and prosecution of public officers that have violated the laws of the country and neglected their duties.

4. The commission investigates allegations of corruption levelled against officers.

5. When the rights of the citizens are infringed upon, rather than going to court, the ombudsman can redress the issue.

6. It investigates cases of dreadful conditions and neglect in public institutions like hospitals and prisons and also makes recommendations.

7. Cases of loss of documents and papers are investigated by the commission.

Limitations of Public Complaint Commission (PCC):

1. The body does not have the power to enforce its decisions and recommendations. These are left to the government to act upon.

2. It cannot investigate the activities of top government officials like Ministers, Director-Generals, State Governors, Judges, etc.

3. The body also lacks the authority to reverse court decisions.

4. Access to information and documents is hindered by the need to preserve state security and vital national interests.

5. Resources are not adequately provided to enable the Commission to obtain redress for the
individuals who are victims of administrative injustice in various public establishments in the country.

6. Also, there is a dearth of manpower to adequately cope with the task of the Commission.

Responses

Your email address will not be published.

back-to-top
error: