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Topic Content:
- Meaning of Public Complaint Commission
- Functions/Importance of Public Complaint Commission
- Limitations of the Public Complaint Commission (PCC)
The Public Complaints Commission or the Ombudsman is an institution established by the federal government to investigate and examine complaints of injustice, corruption, unfair treatment and abuse by public officers against citizens.
It was first introduced in Sweden in 1809. It was established in Nigeria in October 1975 by the military administration of General Murtala Mohammed.
Functions/Importance of Public Complaint Commission:
1. The body entertains grievances and complaints of citizens against the public servants.
2.
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